In the real world both customers and partners don't have elastic budgets. I do have an issue with trust - customers are still being told they will save money by moving to D365 on the cloud than staying on Ax 2012 - partners see record Microsoft profits reported, yet have rising partner costs and declining margins. I don't have a problem about fair pricing. We were told that telemetry was to be used to enhance the system design to be more efficient not to justify price increases., and a back door to license audits. How do you do inventory without finance or Projects without SCM? Public Module?, CallCentre? Cross functional ISV apps ? Task users and activity users - do they work across all apps? - they a re of little use - few jobs could be sensibly done without enterprise - which I assume is what the license compliance gap is reflecting. From $190 to $360 seems a little more than 10%. I don't understand the logic that selling an integrated solution with business processes that cut across functions is sensibly supported by this. This seems significantly more than a 10% increase. The last lot of license changes more than doubled the cost. Here is the breakdown of where existing modules of D365FO, Talent, and Retail align with the new licensing. Until now, Finance and SCM have been combined in the single application D365FO and in Dynamics AX before that. The current "plan" offering known as Unified Operations will become four separate applications: Finance, Supply Chain Management (SCM), Talent, and Retail.
Microsoft also revealed how the Dynamics 365 Customer Engagement app licensing will change under the new approach. ( The recording appears to have been removed from the Inspire site. And when you net it out over all the users that a typical customer has, it is going to be a single digit impact," said Ken Tracy of Microsoft in a recorded Inspire presentation. "For about 95 percent of users, you would be looking at a ten percent or less impact. Pricing, which was also revealed, this week, will impact customer differently depending on their needs, but Microsoft is advising up to a ten percent price increase on some customers. The change will introduce new pricing on a per-app basis that still allows for bundling multiple applications from the existing portfolio. The move is part of a new approach to licensing the Dynamics 365 enterprise applications – categorized under Customer Engagement and Unified Operations – with the flexibility to assign specific combinations of applications to various users. Microsoft revealed to partners at Inspire 2019 that the Dynamics 365 for Finance and Operations (D365FO) application will be licensed as separate Finance and Supply Chain Management applications starting on October 1, 2019.
Diagram presented to partners at Inspire 2019
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